Cancelling your flights

Whilst it is possible to cancel entire reservations, passengers or flights from a reservation  on line we recommend you contact us if possible so we can assist you with your change of plans, especially if the flights you wish to cancel are not fully refundable fares.

If you booked your flights with a travel agent please contact that travel agent first.

If you booked Air New Zealand flight numbers between Rarotonga and Aitutaki in conjunctions with Air New Zealand international flights please contact Air New Zealand to cancel the flights for you.